Property care
Maintenance request
Tell us what needs attention and how we can reach you.
Start a requestTenant portal
What can we help with?
Choose a service below. Baselane and RentPerfect will ask you to sign in on their secure websites when needed.
Your privacy matters.
TRENT & SHADOW does not collect rent-payment or lease passwords on this website.
Baselane
Pay your rent
View rent details, choose a payment method, or manage scheduled payments.
Open secure payment loginRentPerfect
Leases
Sign in to review your tenant account and available lease documents.
Open secure lease loginMaintenance request
Tell us what is happening.
Give us enough detail to understand the issue. After you select “Prepare email,” your email app will open with the request filled in for you.
Immediate danger? For fire, suspected gas leaks, or a life-threatening emergency, leave the area and call 911 first.
Need help signing in?
Use the password-reset link on the service’s login page. If you never received an invitation, contact TRENT & SHADOW so we can check the email address connected to your account.